Frequently Asked Questions
Q: What can I expect from your carpet cleaning service?
A: Our carpet cleaning service utilizes powerful truck-mounted systems to deep clean carpets and restore them to their original condition. Every client receives a follow-up call two days after service to ensure 100% satisfaction.
Q: Do you handle tile and grout cleaning?
A: Yes! Our advanced Turbo cleaning system can restore your tile and grout to its original color. We also offer grout sealing for long-lasting protection and grout recoloring services if desired.
Q: How do you clean oriental rugs?
A: We clean oriental rugs using a state-of-the-art $64,000 Turkish rug machine. This process combines traditional techniques with modern technology to ensure thorough cleaning and fast drying.
Q: How do you handle water damage restoration?
A: We have a huge inventory of drying equipment and a team of certified technicians ready to tackle projects of any size, from wet closets to flooded high-rises. We work with major insurance carriers and are available 24/7 for emergencies.
Q: What is involved in fire and smoke damage restoration?
A: Our team handles the entire process, from cleaning and removing smoke residues to rebuilding damaged structures. We aim to restore your property to its pre-loss condition as seamlessly as possible.
Q: What qualifies ProClean for mold removal?
A: We are certified by the state of Florida for mold remediation. Our process ensures thorough removal, and we work until your property passes a third-party mold assessor’s inspection.
Q: What is biohazard or trauma scene clean-up?
A: These services involve cleaning and sanitizing areas affected by hazardous materials or traumatic events. Our certified team ensures all traces are safely removed and the property is restored to a safe and sanitary condition.
Q: Are your services available for commercial properties?
A: Absolutely! We cater to both residential and commercial properties and have the equipment and experience to handle jobs of any scale.
